Camping Gadgets
FAQs
How fast is shipping in Canada?
Most orders arrive within typical carrier timeframes (often 2–6 business days), depending on your location and the items ordered.
Do you offer returns?
Yes—30-day returns by mail are available for eligible items. For full details and steps, please see our Returns page.
What currency are prices shown in?
All prices are displayed in Canadian Dollars (CAD).
Which payment methods can I use?
We accept major credit/debit cards. Additional payment options (if available) are shown at checkout.
How do I track my order?
When your order ships, you'll receive an email with tracking details (when provided by the carrier).
Can I change or cancel an order?
If your order hasn’t shipped yet, contact us as soon as possible via our Contact page and we’ll do our best to help.
Is there a warranty?
Many items include a manufacturer warranty. Specific coverage varies by product—see the product page or contact us for details.
What if my item arrives damaged or defective?
Please get in touch promptly with your order number and photos so we can arrange a replacement or refund according to our policy.
Are taxes included in the price?
Applicable GST/HST (and PST where required) is calculated and shown at checkout based on your shipping address.