Do you ship internationally?

Yes, international shipping is available. Options, costs, and estimates appear at checkout based on destination and service.

How fast do you process orders?

Most in-stock orders process within 1–4 business days before handing off to the carrier.

When will I get my tracking link?

You’ll receive a tracking email right after we generate the label or when the package is scanned by the carrier.

What is your return window?

If an item arrives defective, contact support within 30 days for a refund or replacement. See the Refund Policy for full details.

Do you offer installment payments?

Installment options may be offered by third-party providers (e.g., Affirm) on eligible orders. Terms and APR, if any, are shown at checkout.

Frequently Asked Questions

Orders & Accounts

Can I change my order?

If it hasn’t shipped, we’ll try. Message support with your order number and requested change.

Can I cancel?

Before shipment, yes. After payment capture and packing, a processing fee may apply—see our Refund Policy.

Do I need an account?

Checkout works with or without an account, but an account lets you view history and save addresses.

Payments

We accept major cards, Apple Pay, Google Pay, PayPal, and where available, pay‑over‑time options. If a card fails, confirm your billing address matches your bank and try again.

Shipping

Most in‑stock orders process in 1–4 business days, then hand off to the carrier. Delivery estimates are shown at checkout and vary by destination, service, and time of year.

International orders may incur duties/taxes on delivery; these are collected by customs or the carrier.

Tracking

Tracking links arrive by email once a label is created or the package is scanned. If the link shows “Label Created” for over 48 hours, contact us and we’ll investigate.

Returns & Warranty

If an item arrives defective, reach out within 30 days. Most products include a limited warranty against manufacturing defects—details vary by item. Keep original packaging and accessories when possible.

Support

Email [email protected] and include your order number for the fastest help.

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