Shipping Information

Processing

Most in‑stock orders process within 1–4 business days. You’ll receive an email with tracking once a label is created or the carrier scans the package.

Delivery Estimates

Estimated windows are shown at checkout and on product pages. Timelines vary by destination, service level, weather, and carrier capacity—especially during holidays.

Shipping Costs

Fees are calculated based on destination, weight/size, and method. You’ll see the final cost at checkout before you confirm.

International Orders

Customs duties and taxes may apply and are the buyer’s responsibility. Transit times can be extended by customs inspections or local holidays.

Multiple Packages

Some orders ship in more than one box for speed or safety. You’ll receive separate tracking links when that happens.

Carrier Delays

Severe weather, natural events, or operational backlogs may cause delays. We’ll work with the carrier to keep things moving, but such events are outside our control.

Lost or Damaged Parcels

Report issues promptly. Keep packaging and take photos of damage—this helps us file a claim and resolve faster.

Support

Questions about a shipment? Email [email protected] with your order number.